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Customer Service at SiriusXM Radio

SiriusXM has a variety of options for music and entertainment. The SiriusXM music and entertainment plan includes over 150 channels. It also includes the SiriusXM app, which streams the music to your smartphone or other smart devices. There is a free 3-month trial offer, so if you aren"t satisfied with the service, you can cancel before the trial ends.

SiriusXM has a wide range of programming, including news, talk and analysis. It offers live play-by-play coverage of major sports and college sports. Music channels include classic artists like Eminem, Pitbull, Pearl Jam, and Bruce Springsteen. Additionally, it features channels devoted to multiple genres and decades. Some of the artist-branded channels include Grateful Dead, The Beatles, and Dave Matthews Band.

SiriusXM offers a variety of special offers and deals. For example, you can get a free SiriusXM radio with your purchase of a new car. In addition, you can receive a discount of 25% off the price of your subscription for life. However, it is important to note that the deal is only available to new subscribers. If you want to save more money, you can also get a discount by signing up for the SiriusXM app. This service is only available in select territories, so you might be charged data charges if you choose this option.

Whether you need help using the app or have other questions about your SiriusXM radio, you can always contact the customer service department. You can also try to solve your problem by submitting a web-based form. A technical support specialist may be able to help determine the cause of your problem. Depending on your issue, the representative may suggest a workaround. But if your question remains unresolved after a few attempts, you might need to call SiriusXM customer service.

As a SiriusXM subscriber, you can also take advantage of the SiriusXM Guardian. The program can send emergency alerts to your vehicle if airbags deploy. In addition, the program can direct local emergency services to your location. By activating the SiriusXM Guardian, you can also contact emergency services through the Uconnect system in your car.

Another great feature of the SiriusXM radio is that it provides billing statements, order confirmations, and previous correspondence. Customers can find out the exact channel and frequency that are currently playing, and can get screen shots of any technical issues. When you have a question about your SiriusXM account, you can contact the customer service department by phone, email, or a Web-based form.

Although you should have all your notes ready when you call the customer service department, it is also a good idea to jot down any details you think may be helpful. Even if your conversation does not result in a solution, you will be able to use the notes as a reference. Having the notes on hand will help you identify any misunderstandings you have with the customer service agent.

With its wide variety of programming, SiriusXM is an ideal choice for consumers. However, the company"s customer service can be a source of frustration. It is not uncommon for customers to be contacted by rude and inattentive representatives, or to hear about long wait times.

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